Choosing a credit counseling agency
or debt management company is a big decision. After all,
this is someone that you are going to spend a lot of time with and
share a lot of your best kept secrets with.
You have to comparison shop. Look at
all the offered services and fees charged. You should be able to
find a decent and affordable credit counselor. There are many
companies that charge large fees and promise unattainable results.
Remember, you don't have to pay a lot to fix your finances. If you
are in trouble, you shouldn't be expected to go further into debt to
get out.
Make sure that everything is
disclosed in writing before you chose a service to work with. And
ask about fees that go beyond the debt management plan. You will
probably want budgeting advice and financial education once you are
getting your finances back in order.
Find out how the agency or company is
funded. Not every non-profit agency will have your best interests at
heart. There are some non-profit credit counseling agencies that are
run by those looking to profit. And non-profit does not mean cheap,
affordable or good service. Many non-profit agencies actually charge
high fees.
You want to contact your state
attorney general's office to check for any pending investigations
against the company. You can also contact the Better Business Bureau
to see if there are any consumer complaints on file.
Check for licenses and
accreditations. You want to find counselors that are thoroughly
trained and certified. The Members of the National Foundation for
Credit Counseling and the Association of Independent Consumer Credit
Counseling Agencies both consist of accredited agencies with
certified counselors.
Find out how much time the agency is
willing to spend with you to straighten everything out. You should
never feel pressured to make quick decisions. There are no quick
fixes to financial problems. You should feel pressured or rushed.
The decisions you make should be made confidently and with all
information considered.
You want to find a credit counselor
that is patient, listens and then presents you with a plan of
action. Without knowing your full situation, they can't make an
accurate suggestion for fixing it.
Don't think that you have to have a
credit counselor to negotiate with your creditors. Simply call them
and let them know you are having problems and ask for help. You can
call the bank in charge of the card directly, and not just the 800
number. They may offer you a program that helps with debt
reduction.
Make sure that you shop around
and compare all your options before you chose who to work with.
Remember, you are giving the company full access to all of your
financial information. Make sure that they aren't just total
strangers.